Shipping policy
Domestic Shipping (United States)
Standard Shipping (5-7 Business Days)
- Cost: $5.95 for orders under $75
- FREE shipping on orders $75 and above
- Tracking information provided via email
Expedited Shipping (2-3 Business Days)
- Cost: $12.95
- Available for all domestic orders
- Tracking information provided via email
Express Shipping (1-2 Business Days)
- Cost: $19.95
- Available for all domestic orders
- Tracking information provided via email
International Shipping
International Standard (7-14 Business Days)
- Rates calculated at checkout based on destination
- Tracking information provided via email
- Customs duties and taxes are the responsibility of the recipient
For questions about international shipping, please contact customer service at info@squaredawayfashion.com for availability and rates.
Processing Time
- Orders placed before 2:00 PM EST Monday-Friday ship the same business day
- Orders placed after 2:00 PM EST or on weekends ship the next business day
- Orders are not processed on federal holidays
Shipping Restrictions
- We currently ship to residential and business addresses only
- P.O. Box delivery available for domestic orders only
- APO/FPO addresses supported for military personnel
Order Tracking
- Tracking information is automatically sent to your email address once your order ships
- You can also track your order by logging into your account on our website
- For tracking assistance, contact customer service at info@squaredawayfashion.com
Damaged or Lost Packages
- Squared Away® is not responsible for packages lost or damaged during transit
- If your package arrives damaged, please contact our customer service team within 48 hours of delivery
- We will work with the shipping carrier to resolve any issues and ensure you receive your order
Address Changes
- Address changes must be requested within 2 hours of placing your order
- Once an order has shipped, we cannot modify the delivery address
- Contact customer service immediately at info@squaredawayfashion.com for address change requests
Questions?
For any shipping-related questions, please contact our customer service team:
- Email: info@squaredawayfashion.com
- Phone: (610) 823-2123
- Hours: Monday-Friday, 9:00 AM - 5:00 PM EST